June 26, 2015

Dear Hiring Manager,

I have specialized in the telecommunications and electronics industry responsible for Project Management, Systems Engineering, Network Operations and Customer Training. With over twenty-five years experience involving various telecommunications services, electronic hardware and software programs, supporting commercial applications, municipalities and government agencies. 

During my career I have managed a team of engineers and technicians while completing projects on time, satisfying customer expectations and exceeding company goals. In addition to systems design and manufacturing, my responsibilities include engineering and maintenance of network infrastructure: Wi-Fi, microwave, VSAT satellite, terrestrial antennas, cable, fiber, land mobile radio and associated support facilities providing voice, data and video.

My most recent engineering project was for the Veterans Administration headquarters in St. Petersburg, Florida. This involved designing a secure private RF network incorporating an electro-mechanical auto-deploy VSAT and wireless access points with extended distributed antennas. The network serves as the primary emergency Internet connection providing VoIP, Data, Video Teleconferencing and Wi-Fi supporting their Emergency Operations Center conference room and the network operations staff.

I have directly supported NASA Stennis Space Center in Mississippi designing a Tactical Wireless Emergency Broadband communications system providing VoIP, Data, Video and Wi-Fi via VSAT satellite and terrestrial WAN services. Some of my accomplishments involved engineering and managing similar projects throughout the United States for federal agencies such as; Department of Homeland Security, the US Coast Guard and FEMA, supporting the recovery efforts from the hurricanes of 2004-05, the 2010 earthquake in Haiti and the mid-west tornadoes of 2011.

In addition to emergency networks I have engineered and deployed several fixed public wireless networks in Florida to include: the City of Sanford business redevelopment Wi-Fi project, a private Wi-Fi network for Lake Mary Preparatory School, in Lake Mary a 7.5 mile MESH test network, a MESH security surveillance system for Red Tail Country Estates and Cranes Roost Uptown Altamonte construction sites. Including an Enterprise Business Solution (Wi-Fi, VoIP, PBX/router, Cisco switches) for several local offices.

During my eighteen years as General Manager/Systems Engineer for Heathrow Cable/Telecommunications, I was responsible for employee management, engineering, operations, vendor negotiations and FCC compliance from the satellite Headend to the customer premise. The network provided service to million dollar residential homes, small and large businesses such as the American Automobile Association national headquarters. Heathrow was one of the first Fiber-To-The-Home projects, including the first central Florida Smart House project using home automation technology, including DWDM for simultaneous voice, data, video and ISDN. I was personally assigned all responsibilities to build out and upgrade the HFC system, which later resulted in a very profitable sale of the cable company to Bright House Networks in 2004.

While serving my country in the United States Air Force, I worked on several aircraft electronic/electro-mechanical launch systems, graduated Honor Graduate in my field and was later offered an instructor QC position during my four year term of service. I am proud to have served my country as an Honorable Discharged Veteran and I’m sure I will not have a problem obtaining a security clearance for any position if required. In addition to maintaining a home office, I am available to travel as needed and live within minutes of three airports; Sanford, Daytona and Orlando International.

I have included my LinkedIn address and I encourage you to review my project pictures and the numerous commercial, state and federal agencies I have supported with communications infrastructure, systems and training. I enjoyed the work I performed and the multitude of customers I supported over the years, recently with my last position as Manager of Engineering and Manufacturing at F4W Inc. Unfortunately, due to the last government shut down in 2013 and the budget cuts within several state agencies, this impacted the industry and F4W. The internal financial hardship deterred many employees, nonetheless a few of us held on the last two years, long as economically possible.

Today I'm excited and looking forward to the opportunity to contribute to the success of a new team. I enjoy managing new projects and have always maintained an enthusiastic attitude in my profession. I’m certain that with my knowledge of electrical /mechanical /electronics engineering and project management skills, I would be a tremendous asset to your organization.

Sincerely,

Michael Underwood

123 Oakley Ct.
Debary, Fl 32713
352-459-7982
mikeu@bellsouth.net
http://www.linkedin.com/pub/michael-underwood/64/484/b1a

 

 

 

 

 

Career Summary

Experienced professional in the telecommunications and electronics and industry.
Responsible for: System Engineering, Network Operations, Quality Assurance, Manufacturing,
R&D, Sales Engineering, Training, Account Management, Personnel and Project Management.

Professional Experience

2010- 2015   F4W, Inc. 1481 Kastner Place, Sanford, FL 32771

Manager of Engineering and Manufacturing

·   Support various hardware and software technologies: WAN/LAN/WLAN, 802.11 Wi-Fi, VoIP, Data and Video

·   System engineer designing communication systems and products, TCP/IP, RF networks/ system integration

·   Provide portable and fixed networks for commercial and government agencies 

·   Evaluate technical COTS product specifications, write customer SOW and negotiate contract agreements

·   Provide engineering, installation, QA inspection, maintain BOM for projects and system components

·   Build to specification projects: Electro-mechanical auto deploy VSAT satellite systems for EOC,                                    interior and exterior MESH / Wi-Fi Networks, IACC, Core-XT, PSI-50, Portable Power Pack, analog/digital/RF/IP networks and custom PCB designs       

·   Supervise, hire and train company technicians and sales personnel      

·   Travel as required for pre-engineering site surveys, installation and customer training

2008 to 2009 Site Secure, Inc. Engineers and Integrators. 760 Monroe Road, Sanford, FL 32771

Account Manager / Sales Engineer

·   Engineering and sales support of security systems (Access Control, Video Surveillance and Status Monitoring)

·   Working with government agencies, commercial and defense projects to maintain existing legacy systems and provide new IP based and 802.11 wireless network connectivity

·   Travel as required for pre-engineering site surveys and customer training

2005 to 2008  Freedom 4 Wireless (F4W) 39 Skyline Drive, Lake Mary, FL 32746

RF Networks System Engineer

·   Support various hardware and software technologies: WAN/LAN/WLAN, 802.11 Wi-Fi, VoIP, Data and Video

·   Managed, designed and implemented remote activation interface for electro-mechanical auto-deploy VSAT satellite deployment and vehicle data utilizing M2M telematics

·   System engineer designing communication systems and products, TCP/IP, RF networks/ system integration

·   Build to specification projects: Electro-mechanical auto deploy VSAT satellite systems for EOC,                                          interior and exterior MESH / Wi-Fi Networks, IACC, PSI-10, 30, Portable Power Pack, analog/digital/RF/IP networks and custom PCB designs        

·   Project Manager and RF Network Engineer for fixed and tactical deployed 802.11 wireless MESH, Wi-Fi and GPRS/3G services           

·   Work with various local businesses such as AT&T, Time Warner Telecom, Progress Energy, Seminole County Traffic Engineering, City of Sanford and Lake Mary Preparatory School to provide 802.11 wireless applications

·   Supervise, hire and train company technicians and sales personnel

·   Travel as required for pre-engineering site surveys, installation and customer training  

1987 to 2005  Florida Communications Partners, Heathrow Cable/Telecommunications                                                              1275 Lake Heathrow Lane, Heathrow, FL 32746

General Manager / Systems Engineer

·   General Manager and System Engineer for FTTH / HFC networks and CATV operations

·   Knowledgeable and proficient in Headend, RF, IP, WAN, LAN, satellite and tower antennas 

·   Compliance with FCC regulations and Local Government Franchise Authority

·   Manage office Customer Service personnel. Negotiate services and vendor contracts

·   Project Manager to facilitate FTTH installation of customer premise Optical Network Interface 

·   Work with BellSouth (AT&T) and Northern Telecom on joint venture FTTH deployment

·   Engineering and integration of analog / digital RF, IP networks and services to include: MPEG, QAM, HDTV, DOCSIS, CMTS, Cable Modems, VoIP, CCTV, Card Access Security, Status Monitoring, Telephone PBX, ISDN, POTS, Land Mobile Radios, UPS Standby Generators, Emergency Alert System throughout the residential and commercial development

·   Heathrow Smart House project Programmable Logic Controllers and telecommunication integration

·   Support company budgetary goals and objectives through implementation of new technologies

·   Supervise, hire and train company technicians and customer service personnel  

 

 

 

 

1985 to 1987 Sawtek (Surface Acoustic Wave Technology) Apopka, FL 

Systems Engineer

·   Semiconductor Manufacturer, Maintenance and Operation AC/ DC, Digital, RF Systems, Programmable Logic Controllers  

1981 to 1985  Warner-Amex / QUBE Cable Houston, TX

Network Operations/Preventive Maintenance RF Engineer

·   Maintained RF Microwave Hub Site and CATV System for Interactive Broadband Cable Networks

1977 to 1981  United States Air Force. Lowry AFB Colorado & George AFB California

Sgt. NCO, Instructor and QC position

·   Electronics and Electro/Mech. Weapons Release and Missile Launch Systems

·   Air Force Longevity Service Award Ribbon

·   Honor Graduate / Honorable Discharge

·   Air Force Good Conduct Medal

 

Education / Training / Certification

Motorola, Maitland, FL
Wireless RF Mesh Networks
Engineering and Deployment 802.11
Wi-Fi, QDMA and TCP/IP Technology

Motorola / NCTC, San Diego, CA
HDTV, 8VSB and TCP/IP Technology
System Engineering and Integration

General Instruments / Motorola Horsham, PA
HMS Headend Management Systems, MPEG Digital Video,
CMTS, QAM Modulation and IP Ethernet Technologies

Arvida Business Training  Altamonte Springs, FL
Business & Financial Principles, Employment Law Update
Supervisory Training, Coaching Counseling & Feedback
Effective Writing Skills, Effective Listening Skills

Scientific-Atlanta Technical Training Atlanta, GA
Headend/Earth Station Systems, Fiber Optic Networks, Distribution Networks

Heathrow Smart House Project/Home Builders Assoc. Maitland, FL
Design and Operation of Home Automated Electrical and Telecommunications Network

Northern Telecom Research Triangle Park Raleigh, NC
ISDN Technical Training DMS-100 Equipment

Security Control Systems Inc. Los Angeles, CA
Design and Operation of Lynx Computer Card Access Networks

Warner-Amex / QUBE Cable Houston, TX
Operation/Maintenance of two-way Interactive Broadband Networks

United States Air Force. Lowry AFB Colorado & George AFB California
Awarded Honor Graduate for Academic Excellence
Analog/Digital Electronics and Electro/Mech. Weapons Launch Systems

OCM BOCES Technical, Cortland, NY
Awarded first Electronics Achievement Award for Academic Excellence
Analog/Digital Electronics I & II, RF Communications I & II

Marathon Central School. Marathon, NY
Awarded Golden Hammer Award for Academic Excellence
Industrial Arts and Sciences

 

 

 

Computer Skills / Test Equipment / Components

Work Stations, Laptops, Toughbooks, Tablets, iPhones and Android devices. Google Mail/Docs, Microsoft Word, Excel, Visio, Solid Works, PCB 123, RF Spectrum Analyzers,  RF Signal Analysis Meters, Satellite Signal Meters, OTDR, Oscilloscopes, Cable Testers, Software Diagnostic Tools, Wireless Management Systems, Solder Station, Volt Ohm Meter, Hand Tools.

Network topologies include: RF, IP (Cat 5/6/7, fiber, coax and wireless 5MHz-40GHz).  I have designed networks and custom systems from prototype to full scale production employing various analog/digital components to include: computers, modulators, processors, receivers, AC/DC power supplies, battery charging/UPS, solar panels, control panels, equipment enclosures, PLC’s, timers, printed circuit boards, servos, routers, modems, servers, switches, video displays, amplifiers, fiber nodes, media converters, VoIP phones, intercoms, security systems, splitters, directional couplers, various wireless node access points, terrestrial and satellite antenna configurations.

References

Julius (Willi) Wilson, Supervisory IT Specialist at Department of Veterans Affairs.727-580-1506, julius.wilson@va.gov

Sydney White, Network Administrator Access On Time. 407-453-1733, sydney@sydneywhite.co

Robert Roy, Roy Consulting Services. 207-380-4297, bobroy@roadrunner.com

Roger Beckler, Harris Corporation, PSPC- SLERS. 321-377-4141, roger.beckler@gmail.com